Privacy policy

Privacy statement

We view protecting your privacy as a matter of the utmost importance. We would like to keep you informed as best as possible, respeimport privacyPolicy from './privacy-policy'; ct you and give you control over what happens to your personal information. Set out below you will find information about what data we collect, why we do so, how long we keep it, what your privacy rights are and how you can exercise these rights. This privacy policy only applies in respect of the personal information, which we process as the data controller. ‘Processing personal information’ is understood to mean any processing of information, which may identify you as a natural person.

1. Who are we (Data controler?)

Oddball, a company incorporated under Belgian law having its registered office in 2550 KONTICH, Satenrozen 10 and with enterprise number BE0892545597.

2. Why do we process your personal data?

We process personal information for a variety of purposes, and in each case we process the data, which is required to achieve the intended goal. In this way we can use personal information when this is necessary:

  • as part of the preparation, implementation or termination of our activities;
  • to meet the legal or regulatory provisions to which we are subject; and/or
  • for the furtherance of our legitimate interests.

If processing your personal information is not necessary for one of these three reasons, then we always ask for your consent to be permitted to process your personal information. We collect personal information for the following specific purposes:

  • For handling your demand, request or regitration. If you visit our website to collect and/or request information then we may need your address details. All information, which we receive about you we only use to provide you with the requested information, in the way that you want;
  • To improve our products and services;
  • To monitor our performance;
  • To meet our legal obligations

3. What personal information can we process?

We process the personal information, which you yourself pass on to us. We may assign to you personal information for using our products and services. In addition, our systems may also record personal information, which is generated while you are using our products and services including use by end users. We may purchase personal information from specialist companies to better customize our service provision to your needs. The specialist companies that transfers your personal data are responsible for having the appropriate legal basis for processing personal data and for transferring it to us so that we can use it for our own purposes. We distinguish in our systems between different types of personal information, which can be combined with one another:

  • User data: we distinguish between the personal information, which can identify you as a user of our products and services, the personal information, which allows us to contact you, the personal information, which designates your personal characteristics or your lifestyle and consumer habits or relate to your invoicing and payment data and all other preferences, which you disclose to us; Technical data: we need this to be able to ensure the smooth operation of our products and services;
  • Traffic date: we need this special technical data to handle traffic over electronic communication networks;
  • Location data: using this data we are able to determine the location of your devices which we use for network planning and management; Data about your usage: the data, which we receive when you use our products and services; Cookies: we may use cookies when you open our emails and/or when you visit our websites or mobile apps. Cookies are pieces of information that are stored on your own computer or mobile device and that are usually used to optimize the ease of use of websites and apps.

4. Transfer of personal data?

We do not transfer sell any personal information to third parties without your consent unless:

  • it is to our legal successors and to affiliated companies;
  • this is necessary to provide our service;
  • there is a legal obligation;
  • there is a legitimate interest for us or the third party involved;
  • you give us consent to do so;

5. What are your rights?

  • Right of access: you are entitled to find out at any time whether or not we process your personal information;
  • Right to update personal information: you are entitled to have incomplete, incorrect, inappropriate or out-of-date personal information corrected without delay.
  • Right to erasure: you are entitled to have your personal information deleted without unreasonable delay;
  • Right to restrict the processing of data: you are entitled without unreasonable delay to obtain a restriction on the processing of your personal information;
  • Right to object against the processing of your personal information :you are entitled to lodge an objection against the processing of your personal information on grounds of your special situation;
  • Opt-out for direct marketing: you are always entitled to oppose the use of your personal information for direct marketing purposes without having to specify a reason for this.

6. How do you exercise your privacy rights?

Send your request by email to or to the registered office of the controler. To exercise your privacy rights, and to prevent any unauthorized disclosure of your personal information, we need to verify your identity. In case of doubt or unresolved issues we will first ask you for additional information (preferably a copy of the front of your identity card). If we cannot confirm your identity with certainty, we will not process your request. You can exercise your privacy rights free of charge unless your request is manifestly unfounded or disproportionate, in particular due to its repetitive nature. When you submit your request electronically, where possible the information is provided electronically, unless you request it otherwise. In any case we will provide you with a brief, transparent, intelligible and easy-to-access response. We will respond as quickly as possible to your request, and in any case within one month of receipt of your request. Depending on the complexity of the requests and the number of requests, this period may be extended for a further two months, if required. In case of an extension of the period, we will notify you of this within one month of receipt of the request.

7. How long do we keep your personal information?

We are not permitted to keep your personal information for longer than is necessary to achieve the purpose for which we are collecting it. The retention period varies for each purpose. Sometimes the period may also be longer, for example, to observe our legal obligations, e.g. to meet our accounting and tax obligations, for example, we are obliged to keep your invoicing data for a maximum of 7 years) or as a legal requirement to retain certain data (in particular your contract, invoices and correspondence in connection with complaints about this) as evidence in case of disputes, for up to a maximum of 10 years following termination of your contract. Archived data is only accessible to a limited extent. After expiry of the applicable retention period(s), personal information is deleted or anonymized.

8. How do we protect your personal information?

We work hard to protect your personal information and privacy. Our staff are trained in how to correctly handle confidential data. As part of any project the aim of which is to process personal information, an assessment is first made in relation to security and the protection of personal information, in which case your interests take precedence. To protect your personal data we have employed skilled individuals who are also responsible for the security of networks, infrastructure and information systems. Furthermore, we use all kinds of technical measures to protect your personal information against unauthorized access, unauthorized use and loss or theft of your data. The software on our products is constantly kept up-to-date. The number of employees in our company that has access to your personal information is restricted. They are only granted access to your personal information insofar as they require this information to complete their duties properly. Insofar as personal information is processed outside of the European Union, through contractual or other measures we ensure that this data is granted an appropriate level of protection there comparable with the protection, which it would be granted within the European Union, in accordance with European regulations.

9. Update and supervisory authority

We may amend this privacy policy from time to time. We invite you to always check out the most recent version of this policy on our website. The Data Protection Authority is an independent body that ensures that your personal data are processed in accordance with the law. If you have a complaint regarding the processing of your personal data by us or if you wish to initiate proceedings for mediation, you can contact the authority via

Cookie policy

This cookie policy ("Cookie Policy") regulates the use of cookies and similar technologies as part of your use of our Website (the "Website") and the accompanying services (jointly referred to hereinafter as "Services"). This processing is performed by Oddball as data controller, with registered office at Satenrozen 10, 2550 Kontich, Belgium ("we”, “our"), registered with the CBE (Crossroads Bank for Enterprises) under number BE0892545597 in accordance with the applicable legislation relating to the protection of personal data. By using the Service, you consent to the use of cookies. Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies?

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. By continuing to use our Website and/or Services or by clicking “Accept” after you have been notified of the use of cookies and similar technologies, you acknowledge that you have carefully read this Cookie Policy and that you unreservedly agree with it. As explained in this Cookie Policy, you can change your cookie preferences at all times. We reserve the right to change, supplement or replace this Cookie Policy from time to time. Your attention will be drawn to such changes, additions to or replacements through our Website and/or Services. If you do not agree with these changes, additions or replacements, we request you to send an email to If we have not received any notification of this within three (3) working days after you have been notified of the changes, supplements or replacements through our Website or Services, you will be presumed to have accepted any changes, supplements or replacements. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

How do we use cookies?

When you use and access the Service, we may place a number of cookies files in your web browser. We use cookies for the following purposes:

  • To enable certain functions of the Service
  • To provide analytics
  • For marketing purposes

We use both session, persistent, third party

cookies on the Service, more particularly:

CraftSessionId What:

  • Craft relies on PHP sessions to maintain sessions across web requests.
  • That is done via the PHP session cookie. Session token: This cookie will expire as soon as the session expires.


  • What: Craft has built-in protection against Cross-Site Request Forgery attacks (CSRF)
  • Session token: stored until browser closes


  • What: specific google analytics cookies to: identify unique users, identify unique sessions, throttle the request rate, store information about user sessions and campaigns
  • Session token: stored until browser closes, for 24 hours, for 2 years

Crazy Egg

  • What: Store page variants assigned to visitors for A/B performance testing
  • Session token: stored until browser closes, for 1 year

What are your choices regarding cookies?

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly. For the Chrome web browser, please visit this page from Google: For the Internet Explorer web browser, please visit this page from Microsoft: For the Firefox web browser, please visit this page from Mozilla: For the Safari web browser, please visit this page from Apple: For any other web browser, please visit your web browser's official web pages.

What to do in case of a complaint?

If you have a complaint regarding our processing of your personal data, you can always contact us at the following email address If you are still not satisfied with our answer, then you are at liberty to file a complaint with the competent data protection authority, the DPA-Data Protection Authority. For more information, go to

Where can you find more information about cookies?

You can learn more about cookies and the following third-party websites: AllAboutCookies: Network Advertising Initiative: